Privacy Policy for ImmiTalents

1. Introduction and Scope

Welcome to ImmiTalents. This Privacy Policy governs the collection, use, disclosure, and protection of personal information processed by ImmiTalents Inc. (“ImmiTalents,” “we,” “us,” or “our”), a Canadian entity.

This Policy applies to all individuals (“User,” “you,” or “your”) who access or use the ImmiTalents website and services (collectively, the “Service”). We are committed to ensuring compliance with all applicable data protection legislation, including:

  • The Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.
  • Quebec’s Act respecting the protection of personal information in the private sector.
  • The General Data Protection Regulation (GDPR) for users in the European Economic Area.
  • Other applicable international data protection laws.

By using the Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

2. Definitions

For the purpose of this Policy:

  • “Personal Information” or “Personal Data” means any information relating to an identified or identifiable natural person.
  • “Processing” refers to any operation performed on Personal Data, including collection, use, storage, and transfer.
  • “Data Controller” means ImmiTalents, which determines the purposes and means of the processing of Personal Data.
  • “Data Processor” refers to any third party that processes data on behalf of ImmiTalents.
  • “Service Providers” means contracted third-party entities performing functions on our behalf, such as cloud hosting or payment processing.

3. Information We Collect

We may collect the following categories of Personal Information:

  • Identifiers and Contact Information: Full name, username, password, postal address, email address, phone number, and IP address.
  • Professional and Immigration-Related Information: Employment history, educational background, professional qualifications, language proficiencies, immigration status, visa history, and any information contained within your uploaded résumé or curriculum vitae (CV).
  • Sensitive Data (subject to explicit consent): Where relevant for immigration or employment screening, this may include financial information, legal documents, or background check results.
  • Technical and Usage Data: Information about how you access and use our Service, including device type, browser information, operating system, login timestamps, and user behavior on the platform.
  • Payment Information: For users with a Premium Subscription, we collect payment details necessary to process transactions, which are handled by our secure third-party payment processors. We do not store your full credit card information on our servers.

4. How We Use Your Information

ImmiTalents processes your Personal Information for the following purposes:

  • To Provide and Manage the Service: To create and manage your user account, verify your identity, and provide you with access to our platform’s features.
  • To Facilitate Job Matching and Applications: To allow you to apply for job opportunities and to share your professional information with registered employers to whom you apply.
  • To Facilitate Legal Service Referrals: With your explicit consent, to share your relevant information with independent, third-party Legal Partners when you request immigration assistance.
  • To Process Payments: To manage Premium Subscriptions and process payments for our services.
  • To Communicate With You: To send you service-related notifications, updates, and responses to your inquiries.
  • To Improve Our Service: To analyze usage trends, monitor the security of our platform, and enhance the user experience.
  • Marketing Communications: With your explicit (opt-in) consent, to send you newsletters or promotional materials about our services.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your Personal Information to others. We may share your information with the following parties under specific circumstances:

  • Employers: When you apply for a job posting, your profile, resume, and application-related information will be disclosed to that specific employer.
  • Third-Party Legal Partners: If you request legal assistance, we will share your information with an independent Legal Partner to facilitate an introduction. This is done only with your explicit consent.
  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as cloud hosting, payment processing, and analytics. These providers are contractually obligated to protect your data.
  • Legal and Regulatory Authorities: We may disclose your information if required to do so by law or in response to a valid legal request.

6. Legal Basis for Processing (for GDPR Users)

We process Personal Information on the following legal grounds:

  • Consent: Where you have explicitly consented to the processing of your data for a specific purpose.
  • Contractual Necessity: To perform our contractual obligations to you as outlined in our Terms and Conditions.
  • Legal Compliance: Where processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided such interests are not overridden by your rights and freedoms.

7. International Data Transfers

As a global platform, your Personal Information may be transferred to, stored in, and accessed from jurisdictions outside your country of residence, including Canada. We implement appropriate safeguards, such as Standard Contractual Clauses, to ensure your data is protected.

8. Data Retention

We retain your Personal Information according to the following schedule:

Data TypeRetention Period
Active User AccountsDuration of service + 6 months
Inactive User Accounts24 months after last activity
Payment & Transaction Data7 years (for tax and audit purposes)
Legal & Compliance RecordsAs required by statutory obligations

You may request the earlier deletion of your data, subject to the limitations stated in Section 9.

9. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any inaccurate information.
  • The Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal data under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer your data to another organization, or directly to you.
  • The Right to Withdraw Consent: You have the right to withdraw your consent at any time.

10. Specific Rights for Quebec Residents

In addition to the rights above, residents of Quebec have the following rights:

  • Right to De-indexation: You have the right to request that we cease disseminating your personal information or de-index any hyperlink attached to your name that provides access to the information by a technological means, under certain conditions.

To exercise any of these rights, please contact us at privacy@immitalents.com.

11. Security Measures

We employ industry-standard technical and organizational safeguards to protect your Personal Information from unauthorized access, use, or disclosure. These measures include SSL/TLS encryption, firewalls, and role-based access controls. However, no method of transmission over the Internet is 100% secure.

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze platform performance. These include:

  • Essential Cookies: Necessary for the platform to function.
  • Analytics Cookies: Help us understand user behavior (e.g., Google Analytics).
  • Advertising Cookies: Used to deliver relevant advertisements (e.g., Google Ads, Meta Pixel). You can manage your cookie preferences through your browser settings.

13. Children’s Privacy

Our Service is not intended for or directed to individuals under the age of 16. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us immediately for its removal.

14. Breach Notification Protocol

In the event of a Personal Data breach, ImmiTalents shall notify the competent supervisory authority within 72 hours (where legally required) and inform affected Users without undue delay.

15. Policy Amendments

We may update this Privacy Policy from time to time. Users will be notified of material changes at least 30 calendar days prior to enforcement via a platform banner notification and/or email.

16. Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact our Data Protection Officer (DPO) at:

ImmiTalents Inc. Email: privacy@immitalents.com

You also have the right to lodge a complaint with your national data protection authority if you believe your rights have been violated.